Privacy Policy

Effective Date: [07/07/2025]

Truth In Transit (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Who We Are

Truth In Transit is a grassroots, non-profit organisation providing resources and guidance for asylum seekers, refugees, and support organisations.
If you have any questions regarding this policy, please contact:
Email: [Samantha.arden@truth-in-transit.co.uk]

2. What Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, postal address, nationality, and other contact details when you submit forms or contact us.

Usage Data: Information about your device, IP address, browser type, pages visited, and time spent on our website (via cookies and analytics tools).

Sensitive Data: In some cases, we may collect sensitive information related to your asylum or immigration status, but only with your explicit consent.

3. How We Use Your Information

We use your information to:

Provide information, resources, and services.

Respond to enquiries and support requests.

Connect you with relevant legal and support services.

Improve our website and services.

Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process your data under the following legal grounds:

Your consent (for email communication or sensitive information).

Legitimate interests (to improve our services and respond to your requests).

Legal obligations (where required by law).

5. How We Share Your Data

We do not sell or trade your personal data.
We may share data with:

Trusted service providers (such as legal partners or IT service providers) who assist us in operating the website or delivering services, under strict confidentiality agreements.

Legal authorities if required by law or to protect the rights, safety, or property of Truth In Transit or others.

6. Data Security

We take reasonable steps to protect your data, including encryption, secure storage, and limited access measures. However, no method of data transmission or storage is completely secure.

7. Your Rights

Under the UK GDPR, you have rights to:

Access the data we hold about you.

Request correction or deletion of your data.

Withdraw your consent at any time.

Request restriction or object to certain types of processing.

Request data portability.

To exercise any of these rights, please email us at: [Insert Email]

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and analyse site traffic.
You can control cookies through your browser settings.
For more details, please review our Cookie Policy (available on the website).

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to review their policies.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
12. Contact Us